last Updated; August 2026

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Common Ground psychotherapy is committed to protecting your privacy and handling your personal information in a safe, confidential and responsible way.

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This privacy policy explains what personal information I may collect when you visit this website, contact me ab out therapy or become a client, why I collect it, how it is used and stored, and your right in relation to your personal information. 

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Common Ground Psychotherapy is the data controller for the personal information I hold about you. 

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What Information I Collect.

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When you contact me or use my services, I may collect personal information such as your name, contact details and any information you choose to provide in an enquiry.

if you become a client, I may also collect information about your physical or mental health, medication, GP or other contact information and brief notes relating to our sessions. 

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As some of this information may be classed as special category data under UK data protection law, it is handled with particular care and confidentiality. 

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Why I collect and use your information.

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I collect and use personal information where it is necessary to respond to enquiries, arrange consultations and appointments, provide counselling and psychotherapy services, maintain appropriate clinical and administrative records, manage payments and meet my professional, ethical and legal responsibilities.

The lawful basis I rely upon will depend on why the information is being processed. This may include taking steps at your request before entering into a therapeutic contract, fulfilling our therapeutic contract, complying with legal obligations and pursuing legitimate interests in the safe and effective administration of my practice.

Where special category information is processed, an additional condition under UK data protection law will also apply.

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Confidentiality and sharing information.

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Information you share with me is treated confidentially in accordance with my professional and ethical responsibilities.

There are, however, circumstances in which confidentiality may need to be broken, for example where there is a legal requirement to disclose information or where there is a serious risk of harm. Wherever possible and appropriate, I would aim to discuss this with you first.

I may discuss my clinical work in professional supervision. This forms part of safe and ethical therapeutic practice and identifying information is kept to a minimum.

I will not sell your personal information or use it for unrelated marketing purposes.

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How your information is stored.

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I take reasonable steps to protect the personal information I hold and to prevent unauthorised access, loss or misuse.

Electronic information is stored using password-protected and appropriately secured systems. Clinical records are kept separately from identifying information wherever practicable.

Information submitted through this website may also be processed by service providers used to operate the website and contact form.

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How long I keep your information.

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I retain personal information only for as long as it is reasonably required for the purpose for which it was collected and to meet my professional, insurance and legal obligations.

Enquiries that do not result in therapeutic work will not be retained longer than necessary.

Clinical records will be retained securely for the period required by my professional and insurance obligations and will then be securely destroyed.

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Your rights.

Under UK data protection law, you have rights in relation to your personal information. Depending on the circumstances, these may include the right to:

• ask for access to the personal information I hold about you
• ask for inaccurate information to be corrected
• ask for information to be erased in certain circumstances
• ask for the use of your information to be restricted
• object to certain uses of your information
• request the transfer of information in certain circumstances

Some rights are subject to legal limitations and may not apply in every situation.

If you have concerns about how your personal information is being handled, please contact me in the first instance. You also have the right to raise a concern with the Information Commissioner's Office (ICO).

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Website and cookies

This website may use cookies and similar technologies that are necessary for the website to function and, depending on the settings enabled, to understand how visitors use the site.

Further information can be found in the Cookie Policy.

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Contact.

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Common Ground Psychotherapy
Email: hello@commongroundpsychotherapy.co.uk

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